[cisco-voip] CER not seeing CUCM

[Joe Martini]

Check that the CUCM you have pointed to in CER under Phone Tracking > Cisco Unified Communications Manager has the Cisco CallManager (CCM) service running.  If you are pointed towards a publisher and CCM is not running point to a server that is running CCM.  Additionally double check that the SNMP community string is configured on each CUCM server from the serviceability page since this setting is NOT replicated or automatically applied to all servers.  Lastly make sure that the Cisco CallManager SNMP Service and SNMP Master Agent are running on CUCM.

Joe

On Sep 10, 2013, at 5:56 PM, Carlo <carlo_calabrese2006 at yahoo.com> wrote:

What version of cer and cucm

Sent from my iPhone

On Sep 10, 2013, at 11:31 AM, Erick Wellnitz <ewellnitzvoip at gmail.com> wrote:

> I had this issue before and I can't find my notes on it.
>  
> In CER when I click on Cisco Unified Communications Managers List I see no results.  I thought I followed the install and config document exactly.
>  
> Any help is much appreciated!
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