[cisco-voip] CUIS to CUIC

Andy andy.carse at gmail.com
Sun Sep 15 05:02:24 EDT 2013


Omar,
I haven't done this but looking at the docs on cisco you would have to 
do a 2 stage upgrade.
from 7.5(4) CUIS to 8.5(2) CUIC then to v9

 From the Cisco website
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_852/install/guide/CUICMigration85x.pdf

Regards

Andy

On 15/09/2013 03:58, Omar wrote:
> Has anybody ever done or have any insight on how to go from CUIS 
> 7.5(4) running on Server 2003 to CUIC 9.x that's running on Linux? 
> Doesnt seem like I can go through an upgrade process since it's 
> currently running on Windows.
>
> Any guidance with be appreciated
>
> Thank You
>
>
>
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