[cisco-voip] RESOLVED 3905 SIP showing AUTO-REG for DN despite Factory Reset

Jason Aarons (AM) jason.aarons at dimensiondata.com
Mon Sep 30 18:57:57 EDT 2013


Looking at working 3905 (same vlan) the diference is the Rejected phone under http://phoneip in Device Information the Time Zone is blank and the Date is 01/01/1970.

So I recall seeing this before on SCCP 7965 last year.

I changed the Device Pool to something else and the phone Registered just fine.  I think changed it back to the original setting no issues.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, September 30, 2013 6:40 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] 3905 SIP showing AUTO-REG for DN despite Factory Reset


This phone is in CallManager 9.1  It's a new 3905 deployment.

In CallManager the phone shows Rejected.  The phone web page says Phone DN is AUTO-REG.  I've factory reset the phone and reset it in CallManager but the phone stays Rejected in CCM.  Any ideas?  Perhaps a bug in the phone firmware?

If I http to the phone I see;
http://10.XX.XX.XX/Device_Information.html
MAC Address 08:CC:68:E8:3A:36
Host Name SEP08CC68E83A36
Phone DN  AUTO-REG
App Load ID        3905.9-2-2ES7
Boot Load ID      3905.0-0-0-01-01


itevomcid
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