[cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...

[Mehtab Shinwari]

You are welcome. I am glad I was able to help.

Regards


Mehtab Shinwari | CCNP RS/V
Senior Support Engineer

Ph: 212-616-7859




-------- Original message --------
From: Jonathan Charles <jonvoip at gmail.com>
Date:
To: Mehtab Shinwari <mshinwari at fidelus.com>
Cc: Ryan Huff <rthconsultants at gmail.com>,cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...


That was it, there was an old CCM Server listed in one of the phone systems...

Thanks!


On Mon, Mar 31, 2014 at 10:25 PM, Mehtab Shinwari <mshinwari at fidelus.com<mailto:mshinwari at fidelus.com>> wrote:
To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j

Look for axlXXXX.log file.

There is going to be a request and a response, what we need to look at is
The time it takes for the Query to return a response, e.g:

INFO  [http-8443-Processor21] axl.AxlListener - Request
1173323669700 was process in 356ms

In the same log you can also check for any SOAP errors.

Look out for this bug: CSCth86004

Regards

Mehtab Shinwari | CCNP-V/RS
Senior Support Engineer
www.fidelus.com<http://www.fidelus.com/>

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Jonathan Charles
Sent: Monday, March 31, 2014 10:20 PM
To: Ryan Huff
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes...

No Unified Reporting on CUC...

Or do you mean on CUCM? I have rebooted the cluster...

On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff <rthconsultants at gmail.com<mailto:rthconsultants at gmail.com>> wrote:
Unified reporting...
- Does the cluster and db replication show healthy?

Unified serviceability....
- bounce the BAT service

Sent from my iPhone

> On Mar 31, 2014, at 1:29 AM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
>
> Repeatable; just started... can add users locally, but cannot import from CUCM... searching takes forever, and once you find them, the import takes forever as well (realistically, about 15 minutes for each...)
>
> Any ideas?
>
>
>
> Jonathan
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