[cisco-voip] 7942 on UCM 8.0

Jason Aarons (AM) jason.aarons at dimensiondata.com
Tue Apr 1 08:05:45 EDT 2014


I read your email with the sticker saying it need 9.x load after I sent this…

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, March 31, 2014 9:44 PM
To: Erich Novak; David Zhars; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7942 on UCM 8.0

It might need the load 8.5.1 before it can get a higher software load as well.  It’s in the phone release notes for version 8.5 of the phone software.  That and check the ITL, status messages on phone, http to web browser on phone, etc.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erich Novak
Sent: Monday, March 31, 2014 9:32 AM
To: David Zhars; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] 7942 on UCM 8.0


You got a brand new hardware revision – you need to install at least 9.3(1) Firmware on your CUCM – otherwise it wont work ->
[cid:image001.png at 01CF4D81.2F14DC90]

brgds
Erich

Von: David Zhars <dzhars at gmail.com<mailto:dzhars at gmail.com>>
Datum: Montag, 31. März 2014 14:20
An: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Betreff: Re: [cisco-voip] 7942 on UCM 8.0

No, it's brand new.  It appears to register, but with a strange extension and the wrong time.
The bottom of the phone has a little sticker that says "S/W: Must use 9.3(1)SR1 or above".
DZ

On Mon, Mar 31, 2014 at 9:18 AM, Andy <andy.carse at gmail.com<mailto:andy.carse at gmail.com>> wrote:
Has it been on another cluster before you purchased it, you might have do delete the itl files.

Regards



Andy
On 31/03/2014 13:55, David Zhars wrote:
I bought a Cisco 7942 but it won't register properly on my UCM8.0

Do I need to download some files to the UCM, and if so, how do I do that?
Thanks.
DZ


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