[cisco-voip] HC and 7945 with 9-3-1SR1-1

Jason Aarons (AM) jason.aarons at dimensiondata.com
Tue Apr 1 16:11:02 EDT 2014


Usually you can http to the phone web page and see the Hardware Version, etc.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Pawlowski, Adam
Sent: Tuesday, April 01, 2014 1:13 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] HC and 7945 with 9-3-1SR1-1



Mehtab,

I must have missed that in a release note somewhere. On the back it looks like it says "V14". In the log I have:

3898: DBG 00:39:05.810548 image: phone hw-compat value 12
3899: NOT 00:39:05.811249 image: loadhwc=7 myhwc=12
3900: WRN 00:39:05.811835 image: Load rejected - hardware compatibility mismatch
3901: WRN 00:39:05.812395 image: Must use 9.3(1) SR or later release on this phone

Which doesn't really correspond to anything helpful, and it's stickered to 9.3(1)SR1 on the back. It was on our system and working previously, but I wonder if perhaps it had been "upgraded" in the repair lab or such, and now cannot downgrade further? I can probably get that firmware onto the cluster for that phone, but without having tested it to see if there are any new bugs or issues I wouldn't want to just toss the set back out. Oh well.

Thank you for your reply, I do appreciate it.

Adam Pawlowski
University at Buffalo

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