[cisco-voip] Two licensing issues during CUCM/UCCx v7 to v9 upgrades

[Lelio Fulgenzi]

Our upgrades have gone pretty well, except for licensing on both systems. 

For both systems, we followed instructions as outlined in both documentation and on the list. But for some reason, we still ran into issues. 

On CallManager, I installed v7, restored from backup, and then proceeded to upload new licenses. The first feature license file it allowed me to upload, but the second, nodes license file told me that only one W1 license file was allowed. I then attempted to upload the DLU licenses and that uploaded as well. After that, I tried deleting files from the CLI which I think made things worse, so I ended up getting a TAC case to help us clear out all the old license files so we were able to upload the new ones. 

On UCCx, we upgraded v7.0(1) to v7.0(2)ES3 and use the PUT backup tool to create the backup. We then installed v9.0(2)SU1 from scratch, and selected restore from backup. It asked us for the newly migrated license file (which read the correct settings, Premium, HA and 85 seats). We did get a warning about the licenses not matching, but continued the installation because the values were more than what we expected and needed to get things completed. Turns out, it seems it's adding some of the previous license seat values to the 85. 

We have a TAC case open for the second one so that we can go into production with the correct quantities. 

Just thought I'd share. 

Lelio 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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