[cisco-voip] SIP phones & CMR

[Justin Steinberg]

The only data I see in the CMR are the IP addresses of the endpoints and
the payloadcapability.    All the packets sent/received, jitter, latency,
etc values are always just 'null'.

Sample below.

[image: Inline image 1]


On Mon, Apr 28, 2014 at 2:10 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

> What specific data are you looking for?  The newer phones have dropped MOS
> and Q-Factor subjective ratings in lieu of concealed seconds and severely
> concealed seconds.
>
> You won't see any raw MOS values reported by newer phones.
>
> -Ryan
>
> On Apr 25, 2014, at 1:16 PM, Justin Steinberg <jsteinberg at gmail.com>
> wrote:
>
> I've noticed on the last few systems I have worked on that the SIP based
> phones are not showing any CMR data in the CUCM CAR system.
>
> This is happening on atleast 8945s & the new 7841s.   Also I have noticed
> that the Jabber for Windows phones aren't reporting it either.
>
> This is happening for both on-net IP phone to IP phone calls and also
> off-net SIP calls to CUBEs (then to SIP Provider) and also off-net calls
> via CUCM SIP trunk to Cisco 29xx PRI gateway.
>
> Is there something I need to turn on for the CMR data to be generated ?
>  Or is this just not supported in the SIP phones / CUCM ?
>
> Justin
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>
>
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