[cisco-voip] Cisco 6921 and 6941 message - Service Interruption

Brian Meade bmeade90 at vt.edu
Tue Apr 29 16:35:30 EDT 2014


Michel,

There's no way to resolve it at the moment.  I think I may have opened a
feature enhancement bug on this before I left Cisco.  I would try working
with your Cisco Account Manager on this so they can get the issue
prioritized with the Business Unit that works on those phone models.

Brian


On Tue, Apr 29, 2014 at 4:21 PM, Michel L. M. B. Perez <
michelmbperez at gmail.com> wrote:

> Guys,
>
> I was reading this two guides below, and when my 6921 and 6941 phones are
> in SRST mode the Display show a message "Service Interruption". Can i
> disable this message? Cause some of my users on remote branches figure that
> the phones are not working when they are getting this screen.
>
> Anyone know how to solve this?
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/6921_6941_6961/firmware/9_2_2/english/release/notes/6921_922.html
>
>
> https://supportforums.cisco.com/discussion/11482136/srst-change-system-message-6921-and-9951-ip-phones
>
> Thanks for the help guys.
> --
> Michel Perez
> Skype: michelmbperez
> michelmbperez at gmail.com
> http://br.linkedin.com/in/michelmbperez
>
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