[cisco-voip] Message when call forward all to vociemail

[Leslie Meade]

That's the strange part there is nothing coming back in the route plat report or Extension report

Leslie Meade


..................................................................
Mobile:778.228.4339 | Main: 604.676.5239
Email: leslie.meade at lvs1.com<mailto:leslie.meade at lvs1.com>

From: Chris Ward (chrward) [mailto:chrward at cisco.com]
Sent: Friday, August 08, 2014 10:04 AM
To: Leslie Meade; cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: Message when call forward all to vociemail

This looks like a CUCM call routing issue. I doubt CUC logs or queries will help.

The DN 5000, can you run a route plan report and see where it shows up? In a Call Forward scenario including CFA, you can specify a different CSS than a normal would use so it's possible that call flow is different for a CFA vs a normal call even when dialing the same number.

+Chris
TME - MediaSense and Unity Connection

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of leslie.meade at lvs1.com<mailto:leslie.meade at lvs1.com>
Sent: Friday, August 08, 2014 12:45 PM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] Message when call forward all to vociemail

I am trying to track down if this is an actual loop or not. I have gone through all the voicemail ports and the configuration as well as Unity and cannot see where the issue lies.
The call goes to voicemail fine and there seem to be no issues.

Would there be a SQL command I could run to help me find anything this is related to the extension ?


Cheers

Leslie

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140808/5728f572/attachment.html>