[cisco-voip] UCCX 10.5.1 and CAD Client Configuration error awaiting return value from uploader-exe

[Jason Aarons (AM)]

Uninstalling the new Java and installing the older version worked ☺  Now that CAD Client Configuration is fixed I can go back to my newer Java so I don’t get hacked ☺

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html

Jason Aarons
Consultant
Dimension Data
+1-904-338-3245

From: Jason Aarons (AM)
Sent: Wednesday, August 27, 2014 8:58 PM
To: 'Brian Meade'
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: [cisco-voip] UCCX 10.5.1 and CAD Client Configuration error awaiting return value from uploader-exe

I have 1.7.0_67-b01 which is higher.

If this is correct,  both the guy who made Java and the guy who came up with this idea to support an exact java version are on my “did a lot of evil” list.

I’m saying a lot of four letter words at my screen right now.

Un-installing Java and installing 1.7 Update 51 to test.





From: bmeade90 at gmail.com<mailto:bmeade90 at gmail.com> [mailto:bmeade90 at gmail.com] On Behalf Of Brian Meade
Sent: Wednesday, August 27, 2014 5:41 PM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] UCCX 10.5.1 and CAD Client Configuration error awaiting return value from uploader-exe


Might want to check the Java version-
"The Windows PC on which you run the Unified CCX Desktop Client
Configuration tool must have version 1.7.0 of the JRE plug-in. Only JRE 1.7
Update 51 is supported."

from http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/install/guide/cadx105-installation-guide.pdf


On Wed, Aug 27, 2014 at 5:25 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

Anyone seen this error  (see attachment)

awaiting return value from uploader.exe

Running the CAD Client Configuration.msi on Win 7 SP1 64-bit

10.5.1.10000-24

Jason Aarons
Consultant
Dimension Data
+1-904-338-3245<tel:%2B1-904-338-3245>


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