[cisco-voip] Strange MGCP Gateway Registration Issue

[Amit Kumar]

Hello Maunika,

How frequent problem is observed.

Can you check below said output on the gateway

Show network-clock
Show controller e1 / t1

Apart from above it would be good to collect below said debug:

Debug mgcp events
Debug mgcp packates

Thanks,
Amit
On 04-Dec-2014 5:27 pm, "Mounika Reddy" <mounikareddy09.m at gmail.com> wrote:

> Hi All,
>
>    I am facing connection lost issue with mgcp gateway after upgrading my
> CUCM.I have seen someone earlier was facing the same issue, but did not
> understand the solution for this .
>
> 00:59:50.004 |SMDMSharedData::insertRemoteDevice done -
> Name=S0/SU2/DS1-1 at N-IR04-HQC-B2239-U2-S1.dtra.dec
> Key=01d22e15-437d-2344-9a97-954d3e59ede0 Pid=(1,140,182)|1,100,140,182.1^*^*
> 00:59:50.004 |SMDMSharedData::findLocalDevice -
> Name=S0/SU2/DS1-1 at N-IR04-HQC-B2239-U2-S1.dtra.dec
> Key=01d22e15-437d-2344-9a97-954d3e59ede0 isActvie=1 Pid=(2,140,120)
> found|1,100,140,182.1^*^*
> 00:59:50.004 |SMDMSharedData::processPendingSub - cepn =
> 01d22e15-437d-2344-9a97-954d3e59ede0, devicePid=(2,140,120),
> localdevice=1|1,100,140,182.1^*^*
> 00:59:50.236 |SMDMSharedData::insertAliasRegInfo done -
> AliasName=S0/SU2/DS1-1 at N-IR04-HQC-B2239-U2-S1.dtra.dec
> cepn=01d22e15-437d-2344-9a97-954d3e59ede0 Pid=(1,140,182)|1,100,136,1.1^*^*
> 00:59:51.033 |MGCPGatewayLostComm - *MGCP gateway has Lost communication*
> with Unified CM Device Name:n-ir04-hqc-b2239-u2-s1.dtra.dec App ID:Cisco
> CallManager Cluster ID:StandAloneCluster Node
> ID:DNRDD611S1|Alarmn-ir04-hqc-b2239-u2-s1.dtra.dec^*^n-ir04-hqc-b2239-u2-s1.dtra.dec
> 00:59:51.034 |-->RISCMAccess::DeviceUnRegister(...)|*^*^*
> 00:59:51.034 |Device UnRegister deviceName :
> S0/SU1/DS1-2 at N-IR04-HQC-B2239-U2-S1.dtra.dec, Protocol : 0|*^*^*
> 00:59:51.034 |DebugMsg deviceName :
> S0/SU1/DS1-2 at N-IR04-HQC-B2239-U2-S1.dtra.dec, DeviceType : 121, risClass:
> 2|*^*^*
> 00:59:51.034 |<--RISCMAccess::DeviceUnRegister(...)|*^*^*
> 00:59:51.037 |-->RISCMAccess::DeviceUnRegister(...)|*^*^*
> 00:59:51.037 |Device UnRegister deviceName :
> S0/SU1/DS1-3 at N-IR04-HQC-B2239-U2-S1.dtra.dec, Protocol : 0|*^*^*
> 00:59:51.037 |DebugMsg deviceName :
> S0/SU1/DS1-3 at N-IR04-HQC-B2239-U2-S1.dtra.dec, DeviceType : 121, risClass:
> 2|*^*^*
> 00:59:51.037 |<--RISCMAccess::DeviceUnRegister(...)|*^*^*
> 00:59:51.033 |MGCPHandler REMOVE All Outstanding transaction: trans:
> 3102|2,100,157,1.4722^214.38.150.142^*
>
> Can any one help me out over here ?
>
> Thanks,
> Mounika.
>
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