[cisco-voip] Unity Connection > SIP/CUCM > SCCP Attendant Console

Jason Aarons (AM) jason.aarons at dimensiondata.com
Wed Dec 17 12:36:07 EST 2014


We zero out of Unity and the Attendant Console shows 1 ring then caller is gone.

About to pull Trace files.  All same region G711.

Unity Connection > CallHandler Transfer>  SIP/CUCM > CTI Route Point > CTI Port > SCCP Attendant Console Advanced 10.5> Operator alerted one ring

The end user from PSTN hear the Wait While I transfer your call then right back to the CallHandler Greeting


Unity Connection 10.5.1.10000-7
CallManager 10.5.1.11901-1
Attendant Console Advanced 10.5.10-3




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