[cisco-voip] Cisco TAC Per Incident fee

Travis Dennis tdennis at DataSourcePro.com
Wed Dec 17 15:17:44 EST 2014


Many many many moons ago (like 10 years) I was told it was $495.  That was from a routing agent at Cisco TAC.  No idea if that is still a valid amount of it they even still offer that.




Regards,
Travis L. Dennis
Enterprise Solutions Architect
DataSource Technical Consulting
(770)490-3313 Main
(925)380-8851 Fax

<http://www.datasourcepro.com/>



________________________________
From: cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of Lelio Fulgenzi [lelio at uoguelph.ca]
Sent: Wednesday, December 17, 2014 2:55 PM
To: cisco-voip
Subject: [cisco-voip] Cisco TAC Per Incident fee


Just wondering if there is any documentation as to how much a per incident fee would be with Cisco. Anyone have any ideas?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
lelio at uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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