[cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x

[Kevin Przybylowski]

Wow, 10.6 snuck in there… looks like they got e-mail support for finesse in there which is a great help.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Josh Warcop
Sent: Thursday, December 18, 2014 2:18 PM
To: Ashwani R; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x

First - your target version should be the 10.6 release which is Communications Manager 10.5.2 and CCX 10.6.1.

You merging of UCCX should also include going to Finesse and dropping CAD.

If you have a non-overlapping dial plan the merging is simple. However if you have to do a lot of dial plan work it can be a good challenge.

In this case I would support the decision to build fresh and merge into one new cluster. This will allow you to build new dial plans, new UCCX integration, and move site by site or by application.

Sent from my Windows Phone
________________________________
From: Ashwani R<mailto:ashwani at ranpise.com>
Sent: ‎12/‎18/‎2014 8:39 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Consolidate two separate UCCX cluster and migrate to 9.x
Team,
I have a customer who has two separate UCCX HA cluster with their respective CUCM cluster (merging two companies).  They would like to merge both CUCM and UCCX cluster to one cluster and upgrade them to 9.x.  They are running CUCM version 7.1.3.10000-11 and UCCX cluster running 7.0(2) Build254.  What is the best way to do this? Can they keep both historical data from UCCX and move them to 9.x ?  I know this is not possible but just want to see if anyone has done it before.  We have already built new 9.x CUCM and UCCX cluster with new set of IP addresses with blank configurations. Any help will be appreciated.
Thanks,
Ashwani
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