[cisco-voip] UCCX 10.5.1SU1 adding a Secondary node for HA

[Ryan LaFountain (rlafount)]

Hi Jason,

The Client Config Tool will update the MSIs for new CAD installations and those that are automatically pulled down by the client when the server is upgraded (in the future).

For existing CAD users, there is no need to reinstall CAD, just run the PostInstall.exe utility on the CAD PC and populate the first screen with the secondary IP address. Unfortunately you will have to do this on each PC and it requires admin rights because it writes this IP to the registry as the secondary LDAP host so when the servers fail over or the first LDAP host isn’t available, the client knows where to go.

HTH.

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

On Dec 21, 2014, at 4:51 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

If you add a Secondary HA Node, do you have to un-install CAD and re-install CAD after running the Client Configuration Tool?

In other words is the HA Secondary info pushed to existing CAD users?  Or does everyone have to un-install and re-install CAD making the customer a little irritated?

UCCX 10.5.1SU1
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