[cisco-voip] Upgrades prohibited... sigh

Tue Feb 11 16:37:50 EST 2014

Yes you are technically correct about the refresh file. The original version was designed to allow the OS upgrades that happened with <8.6 to 8.6+. They then added the removal of the license check with v1.2 and 1.3 of the refresh solely for the Jump upgrade. So yes you will need the refresh file to install 9.1.2 but you won’t have to deal with the licensing crud if you rehost.

The jump upgrade is the recommended path because VMWare is the recommended path what you are doing is what every cisco partner, TAC and sales employee doesn’t want you  to do, but technically still supports.  We all still love you Lelio, but I know the PM in charge of the OS stuff and he’d cringe knowing you were doing this :)

I would install your licenses before the refresh file but I’d guess it won’t matter.

[cid:image001.jpg at 01C95158.4441E1B0]
Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830
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From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Tuesday, February 11, 2014 4:17 PM
To: Matthew Loraditch
Cc: cisco-voip
Subject: Re: [cisco-voip] Upgrades prohibited... *sigh*

Hi Matthew, re-hosting licenses is definitely an option. I wanted to make sure that this path _didn't_ work first, because it is the recommended/advertised approach.

I'm lucky in that I already have the licenses for my test cluster which match this isolated publisher MAC, since they were issued on this isolated pub first, and I rehosted to another one due to some issues.

For my production cluster, it means rehosting to the isolated pub MAC and going forward.

Your comment regarding "the only reason you need the refresh file is because 6.1 and 7.1 can’t read licenses when running on VMWare" is interesting because according to the readme file, it's for more than that. In fact, it doesn't mention licensing at all.
The refresh upgrade COP file delivers changes to the user experience on the CLI and GUI that are related to a refresh upgrade, and basic functionality needed to support refresh upgrades. Refresh upgrade is a new feature in 8.6(x) that allows upgrades between incompatible OS versions.
The question then becomes, at what point do I install the license files, before or after the COP_refresh file?

Lelio
---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

________________________________
From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>, "cisco-voip" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Tuesday, February 11, 2014 3:42:06 PM
Subject: RE: [cisco-voip] Upgrades prohibited... *sigh*
Just being devil’s advocate but since you aren’t going to VM, why don’t you just rehost the license files. It seems like you may have spent more time trying to JUMP when the only reason you need the refresh file is because 6.1 and 7.1 can’t read licenses when running on VMWare. You can do that once and since it’s hardware the MAC isn’t going to change no matter how many times you have to run through the install. Seems easier to open that case once and wait a few hours for rehosted licenses.

[cid:image001.jpg at 01C95158.4441E1B0]
Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, February 11, 2014 3:34 PM
To: cisco-voip
Subject: [cisco-voip] Upgrades prohibited... *sigh*

OK, so, I've attempted the upgrade from v7.1(5b)SU3 to v9.1(2)SU1 and I've got the dreaded "upgrades prohibited during license grace period" error. *big sigh*

I'm using this as a resource:

https://supportforums.cisco.com/servlet/JiveServlet/download/35163-6-15369435/Drive_to_Nine_Jump_upgrade_versions_4.1.3-7.1.5_to_9.1.2-3%5B1%5D.pdf

Some comments:

  *   I am not recreating my cluster on VM ware, I am using supported MCS servers
  *   I installed 7.1(5b)SU3 via a "install with patch" process, using 7.1(3a) media
  *   I installed the the v1.3 COP refresh file next and did NOT reboot the cluster
  *   I performed a DRS restore and recovered first the publisher, then the subscriber
  *   I rebooted the subscriber first, then the publisher
  *   Performed dbreplication recovery (with an unfortunate reboot in the middle)

I guess the biggest question is whether or not the COP refresh files disables the licenses restrictions on MCS servers or not. Or whether I should attempt this again, or call the TAC for them to allow upgrades via root.

I'm on an isolated network, so it means some fancy routing on a laptop if the TAC is necessary.

Suggestions?

Lelio

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

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