[cisco-voip] Upgrades prohibited... *sigh*

[Ted Nugent]

That would be helpful, thanks.
I personally don't see a way around it, supported or otherwise, either that
or building a new SUB and updating CM Groups, MGRLs etc... Same amount of
work and a couple resets but no downtime.


On Tue, Feb 11, 2014 at 8:22 PM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  Ted
> What you want to do with rebuild the sub is technically unsupported. I
> have done it myself and it seems to work ok as long as you remember custom
> tftp files and moh. However there are a lot of other possible gotchas that
> I heard straight from one of the BU folks during a session when they
> introduced Jump. Supposedly they were working on documenting the steps
> necessary to avoid these issues but I have heard of no progress.  The
> gotchas mostly involved things having to do with service activation. I will
> try to see if I can find the recorded session tomorrow.
>
> Sent from my iPad
>
> On Feb 11, 2014, at 7:13 PM, "Ted Nugent" <tednugent73 at gmail.com> wrote:
>
>   I have a similar upgrade coming up next week.. 7.1.5 to 9.1.2 MCS to
> B200 M3 blades. Only question I really have is... are there any potential
> issues with just restoring the PUB and rebuilding the SUB from scratch,
> other than TFTP files etc? We're having to do it in production without an
> official maintenance window because it's a hospital with allot of moving
> parts.
>
>  The idea is to take down the PUB, build the PUB on the same IP, restore
> just the PUB and then upgrade.
> Failover to the new PUB and rebuild the Sub from scratch, move over the
> MOH files etc.
> Thoughts one that?
>
>  BTW.. thanks for updating on your progress Lelio, very helpful in seeing
> the gotcha I've not hit previously.
>
>
> On Tue, Feb 11, 2014 at 4:59 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>>
>> lol. thanks Matthew.
>>
>> I think I'm going to have to engage our partner for an official answer
>> this week, while I try out some scenarios. Bottom line is, if Cisco isn't
>> going to officially support this or help out, then I have to go to
>> management and let them know, and they can raise the roof. ;) It would be
>> nice to at least get a "no, sorry, the COP refresh file does not properly
>> disable upgrade restrictions on MCS hardware" - or something like that.
>>
>> I can't believe I'm the only one out here that doesn't have the money to
>> go to VM just yet, and has enough hardware to do an off-line install with
>> supported hardware. I guess if the supported way to is to get licenses
>> rehosted, than I'm OK with that, as long as our partner will support us
>> when the requests go to licensing.
>>
>> Interestingly enough, I was reading the main page (
>> https://supportforums.cisco.com/docs/DOC-35163) and found the following
>> bug listed there (https://tools.cisco.com/bugsearch/bug/CSCtb86875)
>> which states that I need install the license after the DRS restore. So this
>> would make the correct order:
>>
>>    1. install v7
>>    2. install COP/refresh
>>    3. do DRS
>>    4. reboot servers
>>    5. perform dbreplicate fixes if required
>>    6. upload license
>>    7. perform upgrades
>>
>>
>> We'll have to see how my next test goes.
>>
>> Funny thing is, the license reporting page shows no problem with the
>> licenses. Weird.
>>
>> Oh well, tomorrow's another day.
>>
>>
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Network Infrastructure
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519‐824‐4120 Ext 56354
>> lelio at uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>> ------------------------------
>>  *From: *"Matthew Loraditch" <MLoraditch at heliontechnologies.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>  *Cc: *"cisco-voip" <cisco-voip at puck.nether.net>
>> *Sent: *Tuesday, February 11, 2014 4:37:50 PM
>>
>> *Subject: *RE: [cisco-voip] Upgrades prohibited... *sigh*
>>
>>  Yes you are technically correct about the refresh file. The original
>> version was designed to allow the OS upgrades that happened with <8.6 to
>> 8.6+. They then added the removal of the license check with v1.2 and 1.3 of
>> the refresh solely for the Jump upgrade. So yes you will need the refresh
>> file to install 9.1.2 but you won’t have to deal with the licensing crud if
>> you rehost.
>>
>>
>>
>> The jump upgrade is the recommended path because VMWare is the
>> recommended path what you are doing is what every cisco partner, TAC and
>> sales employee doesn’t want you  to do, but technically still supports.  We
>> all still love you Lelio, but I know the PM in charge of the OS stuff and
>> he’d cringe knowing you were doing this :)
>>
>>
>>
>> I would install your licenses before the refresh file but I’d guess it
>> won’t matter.
>>
>>
>>
>> <image001.jpg>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>>
>> 1965 Greenspring Drive
>> Timonium, MD 21093
>>
>> direct voice. 443.541.1518
>> fax.  410.252.9284
>>
>> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
>> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
>>
>> Support Phone. 410.252.8830
>>
>> <image002.png>
>>
>>
>>
>> *From:* Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>> *Sent:* Tuesday, February 11, 2014 4:17 PM
>> *To:* Matthew Loraditch
>> *Cc:* cisco-voip
>> *Subject:* Re: [cisco-voip] Upgrades prohibited... *sigh*
>>
>>
>>
>>
>> Hi Matthew, re-hosting licenses is definitely an option. I wanted to make
>> sure that this path _didn't_ work first, because it is the
>> recommended/advertised approach.
>>
>> I'm lucky in that I already have the licenses for my test cluster which
>> match this isolated publisher MAC, since they were issued on this isolated
>> pub first, and I rehosted to another one due to some issues.
>>
>> For my production cluster, it means rehosting to the isolated pub MAC and
>> going forward.
>>
>> Your comment regarding "the only reason you need the refresh file is
>> because 6.1 and 7.1 can’t read licenses when running on VMWare" is
>> interesting because according to the readme file, it's for more than that.
>> In fact, it doesn't mention licensing at all.
>>
>> The refresh upgrade COP file delivers changes to the user experience on
>> the CLI and GUI that are related to a refresh upgrade, and basic
>> functionality needed to support refresh upgrades. Refresh upgrade is a new
>> feature in 8.6(x) that allows upgrades between incompatible OS versions.
>>
>> The question then becomes, at what point do I install the license files,
>> before or after the COP_refresh file?
>>
>> Lelio
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Network Infrastructure
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519‐824‐4120 Ext 56354
>> lelio at uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>>
>>  ------------------------------
>>
>> *From: *"Matthew Loraditch" <MLoraditch at heliontechnologies.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "cisco-voip" <
>> cisco-voip at puck.nether.net>
>> *Sent: *Tuesday, February 11, 2014 3:42:06 PM
>> *Subject: *RE: [cisco-voip] Upgrades prohibited... *sigh*
>>
>> Just being devil’s advocate but since you aren’t going to VM, why don’t
>> you just rehost the license files. It seems like you may have spent more
>> time trying to JUMP when the only reason you need the refresh file is
>> because 6.1 and 7.1 can’t read licenses when running on VMWare. You can do
>> that once and since it’s hardware the MAC isn’t going to change no matter
>> how many times you have to run through the install. Seems easier to open
>> that case once and wait a few hours for rehosted licenses.
>>
>>
>>
>> <image001.jpg>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>>
>> 1965 Greenspring Drive
>> Timonium, MD 21093
>>
>> direct voice. 443.541.1518
>> fax.  410.252.9284
>>
>> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
>> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
>>
>> Support Phone. 410.252.8830
>>
>> <image002.png>
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
>> *On Behalf Of *Lelio Fulgenzi
>> *Sent:* Tuesday, February 11, 2014 3:34 PM
>> *To:* cisco-voip
>> *Subject:* [cisco-voip] Upgrades prohibited... *sigh*
>>
>>
>>
>>
>> OK, so, I've attempted the upgrade from v7.1(5b)SU3 to v9.1(2)SU1 and
>> I've got the dreaded "upgrades prohibited during license grace period"
>> error. *big sigh*
>>
>> I'm using this as a resource:
>>
>>
>> https://supportforums.cisco.com/servlet/JiveServlet/download/35163-6-15369435/Drive_to_Nine_Jump_upgrade_versions_4.1.3-7.1.5_to_9.1.2-3%5B1%5D.pdf
>>
>> Some comments:
>>
>>    - I am not recreating my cluster on VM ware, I am using supported MCS
>>    servers
>>    - I installed 7.1(5b)SU3 via a "install with patch" process, using
>>    7.1(3a) media
>>    - I installed the the v1.3 COP refresh file next and did NOT reboot
>>    the cluster
>>    - I performed a DRS restore and recovered first the publisher, then
>>    the subscriber
>>    - I rebooted the subscriber first, then the publisher
>>    - Performed dbreplication recovery (with an unfortunate reboot in the
>>    middle)
>>
>> I guess the biggest question is whether or not the COP refresh files
>> disables the licenses restrictions on MCS servers or not. Or whether I
>> should attempt this again, or call the TAC for them to allow upgrades via
>> root.
>>
>>
>>
>> I'm on an isolated network, so it means some fancy routing on a laptop if
>> the TAC is necessary.
>>
>>
>>
>> Suggestions?
>>
>>
>>
>> Lelio
>>
>>
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst, Network Infrastructure
>> Computing and Communications Services (CCS)
>> University of Guelph
>>
>> 519‐824‐4120 Ext 56354
>> lelio at uoguelph.ca
>> www.uoguelph.ca/ccs
>> Room 037, Animal Science and Nutrition Building
>> Guelph, Ontario, N1G 2W1
>>
>>
>>
>>
>>
>>
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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