[cisco-voip] UCCX/IPIVR isn't playing a new wav file

[Haas, Neal]

Go to Application Management then find the application then all the way to the right select "refresh".

I am assuming of course that the name of the WAV file is the same as the old one :>


Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Burtch
Sent: Wednesday, February 19, 2014 12:50 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX/IPIVR isn't playing a new wav file

I have added a new wav file in my CRS script and added it to the Media server on the IPIVR Admin page, but when I call the Toll-Free, the new wav file isn't playing.  Its like the old wav is Cached or something.  Is there a way to manually refresh the wav file that is being pulled?



Sincerely,

Ryan Burtch
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