[cisco-voip] 7945 VPN option

Mon Jan 27 10:27:17 EST 2014

James,

A restart of TFTP service may do the trick since the web page  is showing the correct common phone profile assuming you tried to pull the file from the publisher.  IF you tried another node, it may be a replication issue.  Check "utils dbreplication runtimestate" to check overall replication state and "utils dbreplication status" to check for any mismatched tables.

Brian

From: James Dust [mailto:james.dust at charles-stanley.co.uk]
Sent: Monday, January 27, 2014 10:23 AM
To: Brian Meade (brmeade); 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

Thanks Brian,

It looks as though (from the config page) the phone is not getting the Common Phone Profile, although it is definitely configured on the device in CUCM.

Would a reset of the Common Phone Profile be a good place to start? Or is there something else I should be looking at?

Kind regards

James

From: Brian Meade (brmeade) [mailto:brmeade at cisco.com]
Sent: 27 January 2014 15:08
To: James Dust; 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

http://x.x.x.x:6970/SEP<MAC>.cnf.xml<http://x.x.x.x:6970/SEP%3cMAC%3e.cnf.xml>

Replace x.x.x.x with a node on your cluster running TFTP service.

From: James Dust [mailto:james.dust at charles-stanley.co.uk]
Sent: Monday, January 27, 2014 10:01 AM
To: Brian Meade (brmeade); 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

Hi Brian,

Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where?

Kind regards

James Dust
Technical Infrastructure Engineer
Charles Stanley & Co Ltd
Tel: 020 7149 6314<tel:020%207149%206314>
Mob: 07989 491136<tel:07989%20491136>
mailto: james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>

From: Brian Meade (brmeade) [mailto:brmeade at cisco.com]
Sent: 27 January 2014 14:43
To: James Dust; 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

James,

Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings?  Does the phone's config file have the VPN settings?

Thanks,
Brian

From: James Dust [mailto:james.dust at charles-stanley.co.uk]
Sent: Saturday, January 25, 2014 8:54 AM
To: Brian Meade (brmeade); 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

Afternoon Brian,

I have checked this and Auto Network Detect is off.

Do you have any other suggestions?

The firmware level is: SCCP45.9-3-1SR1-1S

From: Brian Meade (brmeade) [mailto:brmeade at cisco.com]
Sent: 24 January 2014 20:28
To: James Dust; 'cisco-voip at puck.nether.net'
Subject: RE: 7945 VPN option

If you're using Auto Network Detect, that's probably the issue since you can't manually connect with Auto Network Detect turned on the VPN profile.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Friday, January 24, 2014 3:02 PM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] 7945 VPN option

Evening everyone,

We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone.

I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here'

I have looked to the options on the phone on cucm but can't see anything onviouslt wrong.

Has anyone seen this?

Regards

James

Sent from my iPhone

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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/

Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/

Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.

You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/
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