[cisco-voip] New Cisco 187 ATA not registering with CUCM v9

[Sreekanth Narayanan]

Hi Dave,

1. I'd take packet captures from the switch where the ATA is connected to
find out what it's doing. Whether it reaches out to the tftp server for its
configuration file. Then check if it downloads its load and contacts the
CUCM over SIP.
2. You can also manually set the IP, tftp and default router addresses on
the ATA by connecting an analog phone to it and hitting the "Setup" button.
The default password is 24726. That'll take you to the main menu which you
can navigate like an IVR.


Thanks
Sreekanth


On 8 July 2014 14:31, Dave Hayes <boyzie30 at hotmail.com> wrote:

> Hi All
>
> This is my first post so please be gentle.
>
> Adding new out of the box ATA 187 to cucm v9 and the device obtains IP but
> is not registering.
>
> Am I missing something? Is there another file that needs uploading?
>
> Default device load is ATA187.9-2-3-1
>
> Any Guidance will be greatly appreciated.
>
> Thanks
>
>
>
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