[cisco-voip] Unity Caller Input audit
Anthony Holloway
avholloway+cisco-voip at gmail.com
Wed Jul 23 16:03:37 EDT 2014
Here is one way to do a simple audit. Please use this more of a starting
point than a completely polished solution.
First, you will need to install CUDLI from:
http://ciscounitytools.com/Applications/CxN/CUDLI/CUDLI.html
I highly recommend you read the help file and watch the training video.
Jeff has a great way of explaining his tools and his humor is fun too.
Boom!
Then you would need to use the query builder in CUDLI to run the following
query:
select
vw_subscriber.Alias,
vw_menuentry.TouchtoneKey,
vw_menuentry.TargetConversation,
vw_callhandler.DisplayName as CallHandler,
vw_alternatecontactnumber_subscriber.TransferNumber as AlternateNumber
from
vw_menuentry
left join
vw_subscriber on vw_menuentry.CallHandlerObjectId =
vw_subscriber.CallHandlerObjectId
left join
vw_alternatecontactnumber_subscriber on vw_menuentry.ObjectId =
vw_alternatecontactnumber_subscriber.MenuEntryObjectId
left join
vw_callhandler on vw_menuentry.TargetHandlerObjectId =
vw_callhandler.ObjectId
where
vw_subscriber.Alias <> '' and vw_subscriber.Alias <>
'undeliverablemessagesmailbox'
order by
vw_subscriber.Alias asc, vw_menuentry.TouchtoneKey asc
This will produce a menu tree for every subscriber whether or not they are
using caller input.
Example: This user has * for sign-in, 0 for operator, 4 for going to some
alternate number (blacked out for privacy), and 5 for going to a call
handler, the rest are unused.
[image: Inline image 1]
On Tue, Jul 22, 2014 at 8:52 AM, Matthew Collins <mcollins at block.co.uk>
wrote:
> Hi All,
>
>
>
> I’m trying to audit all of the caller input settings on Cisco Unity
> Connection 8.6.2.20000-76 local end user mail boxes. These details are
> not collected on the bulk export feature. Any thoughts?
>
>
>
> Regards
>
>
>
> Matthew
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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