[cisco-voip] Cisco MWI on IPC Unigy dealer boards

[Ryan Ratliff (rratliff)]

Thanks for the follow-up Matthew.

-Ryan

On Jul 24, 2014, at 5:57 AM, Matthew Collins <mcollins at block.co.uk<mailto:mcollins at block.co.uk>> wrote:

Hi All,

Just to let you know that this is now working using CUC >SIP> CUCM >SIP> >IPC Unigy, The Unigy system was rebooted and everything stated working as expected.

Regards

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Collins
Sent: 19 July 2014 12:59
To: Ryan Ratliff (rratliff)
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco MWI on IPC Unigy dealer boards

HI Ryan,

Thanks for you suggestion, I have now changed the integration between the CUCM and CUC to SIP but still the MWI is not working. You mention the CUCM should be able to direct the unsolicited Notify message to directly to Unigy.

Is there anything specific config I would need to configure to enable this. I cant seem to find any documentation (except for CUC express) or other posts in the forums. I have checked the service parameters and enterprise parameter of both the CUCM and CUC server but again cant seem to find anything.


From: Ryan Ratliff (rratliff) <rratliff at cisco.com<mailto:rratliff at cisco.com>>
To: Matthew Collins <Matthewjcollins at btinternet.com<mailto:Matthewjcollins at btinternet.com>>
Cc: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Thursday, 17 July 2014, 14:35
Subject: Re: [cisco-voip] Cisco MWI on IPC Unigy dealer boards

You may need qsig tunneling over the sip trunk to get MWI working with the sccp unity integration.  I bet you will have better luck doing sip to unity so UCM can direct the unsolicited notify out to unigy directly.

Sent from my iPhone

On Jul 17, 2014, at 6:00 AM, "Matthew Collins" <matthewjcollins at btopenworld.com<mailto:matthewjcollins at btopenworld.com>> wrote:
Hi All,

Hope one of you will be able to help or point me in the right direction.

CUCM and CUC are both 9.1.1,

CUCM to CUC is SCCP

CUCM to IPC Unigy is SIP

Dial plan on CUCM is E164

Dial Plan on Unigy is 4 digits

CUC account has the Unigy 4 digit extension set as a alternate MWI

I have created a specific 4 digit route pattern pointing to the IPC unigy sip trunk

If I dial the MWI on and off numbers from the dealer board I can see them hit the CUCM but get NU played back from the dealer board

Sip trunk from IPC Unigy has the CUC partition in its CSS

The Unity ports CSS have access to the 4 digit route pattern pointing to the IPC unigy.

Thanks

Matthew
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