[cisco-voip] Low Mic Volume

[Brian Meade]

Are they using it on speakerphone?  Handset? Headset?  Is it only on
conference calls?  Can it be reproduced for internal and external calls?
 Has another person tried using that phone?  Has the user reporting the
problem tried using another phone that worked okay?


On Mon, Jun 2, 2014 at 8:59 AM, David Zhars <dzhars at gmail.com> wrote:

> Is there any reason, other than a defective phone, that a new 7942 when
> used in initiating a conference call, we can barely hear that person
> talking?  It's almost as if the voume for the mic is way down, or barely
> working.  I have checked their phone, nothing blocking the mic area.  Just
> wondering is there is some sort of setting I should be aware of or if I
> should replace the phone.
>
> Thanks.
>
> Dave
>
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