[cisco-voip] 7970 phones won't register in Lab

[Mike King]

Now I'm more confused.
Did I pull the right Traces?

<ServiceName name="Cisco CallManager">
<ServiceName name="Cisco Tftp">

This is from the Callmanager trace:  (attached is the whole log, device MAC
is 0019AAAA3EB6)

00268821.002 |12:51:14.196 |AppInfo  |EndPointTransientConnection - An
endpoint attempted to register but did not complete registration Connecting
Port:2000 Device name:SEP0019AAAA3EB6 Device IP address:10.103.5.133 Device
type:119 Reason Code:27 Protocol:SCCP Device MAC address:0019AAAA3EB6
IPAddressAttributes:3 LastSignalReceived:StationResponseTimerType
StationState:wait_capabilities App ID:Cisco CallManager Cluster
ID:StandAloneCluster Node ID:BE6K-CUCM
00268821.003 |12:51:14.197 |AlarmErr |AlarmClass: CallManager, AlarmName:
EndPointTransientConnection, AlarmSeverity: Error, AlarmMessage: ,
AlarmDescription: An endpoint attempted to register but did not complete
registration, AlarmParameters:  ConnectingPort:2000,
DeviceName:SEP0019AAAA3EB6, IPAddress:10.103.5.133, DeviceType:119,
Reason:27, Protocol:SCCP, MACAddress:0019AAAA3EB6, IPAddrAttributes:3,
LastSignalReceived:StationResponseTimerType,
StationState:wait_capabilities, AppID:Cisco CallManager,
ClusterID:StandAloneCluster, NodeID:BE6K-CUCM,
00268821.004 |12:51:14.197 |AppInfo  |StationD:    (0001646) RegisterReject
text=''.
00268822.000 |12:51:14.198 |AppInfo
 |-->RISCMAccess::DeviceTransientConnection(...)
00268823.000 |12:51:14.198 |AppInfo  |Device Transient deviceName :
SEP0019AAAA3EB6, IPAddress : 10.103.5.133, IPv6Address : not shown,
IPv4Attribute :3, IPv6Attribute :0, Protocol : 1
00268824.000 |12:51:14.198 |AppInfo  |DebugMsg deviceName :
SEP0019AAAA3EB6, DeviceType : 119, risClass: 1
00268825.000 |12:51:14.198 |AppInfo
 |<--RISCMAccess::DeviceTransientConnection(...)


On Tue, Jun 3, 2014 at 11:57 AM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

> > Any Idea's why the phones are being rejected?
>
> Not from that log that I can tell.  Look at the CCM traces.  Obvious
> reasons are wrong device model in the database, not in the database at all
> and auto-registration is disabled, phone configured with a secure profile
> requiring an LSC and none is present.
>
> -Ryan
>
> On Jun 3, 2014, at 11:08 AM, Mike King <me at mpking.com> wrote:
>
> We just purchased a BE6K to setup a lab.
>
> I've run through the setup, and have that all sorted, or so I think. (So
> the environment may or may not be the issue)
>
> We have a couple of very phones we were going to recycle.
>
> Right now we have two, a 7970, and a 7971.
>
> The started life phone firmware at 6.0(2).  Utilizing factory defaulting
> off my laptop, I got them to 8.3.3. (I couldn't get them to associated with
> 6.0(2))
>
> Running 8.3.3, they were able to register, and function.
>
> I pushed the firmware up to 9.3(1SR3.1S)
>
> Now none of the phones are registering.  I've read the release notes, and
> I should be able to goto 9.3.1 from 8.3.3 directly on these phones, with no
> further intermediate releases.
>
> Attached is one of the phone logs.  Both phone's are showing the same
> behavior.
>
> The phone is just sitting there with the wrong date and time in the
> corner, and every once and awhile will print out "Registration Rejected: "
>
> Any Idea's why the phones are being rejected?
> <log199.log>_______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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