[cisco-voip] UCCX Compliance Recording

Tony Bunce tonyb at go-concepts.com
Mon Mar 3 15:13:09 EST 2014


Any here using the UCCX Compliance recording? If so any thoughts about the solution?

We are a small shop (<10 agents) and are looking for a call recording solution.  We are running a demo of Syn Apps CallRec right now and it works ok but are looking at other options.

Am I understanding the license correctly that I just need 1 seat license per named user (L-CCX-90-N-CR-LIC)?

Thanks,
Tony





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