[cisco-voip] CUPC fails to log in

Jeffrey Girard jeffrey.girard at girardinc.com
Thu Mar 13 17:07:34 EDT 2014


Also posted in the new Cisco Forums


Home lab to train and learn

CUCM 9, CUPS 9 integrated.  No active directory, no LDAP.

CUPS -> System -> CUCM Publisher shows all green

CUPS -> Diagnostics -> System Troubleshooter shows green (except for features not currently activated, ie calendaring and inter-cluster, external database, 3rd party compliance server, 3rd party LDAP)

I have confirmed that the users have sync'd and migrated to the CUPS.  They are showing as licensed.

I have checked and restarted the XCP router service and the XCP Connection Manager and XCP Authentication services.

I continually get the "Login Failed" message.

I am using a Windows 7 laptop.  I removed the laptop from the domain that it was configured into and its now in Workgroup.

I added CUPS, CUPS9, CM_CUCM9 all into the hosts file

I am entering the CUPS IP address into the login window when trying to log in.

Any ideas?

Jeff
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