[cisco-voip] Incoming CLI Unknown but shows up at bottom of display

[Zoltan.Kelemen at Emerson.com]

Hi Damian,

A SIP debug on your CUBE can clarify which fields you are getting and then you could use voice class sip-profile to modify some sip headers on your CUBE to fix it.
This assuming you have  a CUBE controlled by you between the CUCM cluster and the provider.

Lacking that you could pull the SIP traces from the CUCM cluster and have your provider send the appropriate fields.

Regards,

Zoltan Kelemen
Global Communications and Information Security
Implementation Engineering
w: +40 374 132356 | m: +40 757 039093

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Damian Turburville
Sent: Monday, March 31, 2014 2:15 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Incoming CLI Unknown but shows up at bottom of display

Hi,
Bit of a weird one here. Recently transferred PSTN services to a SIP carrier, so incoming calls are now coming through a SIP trunk from an SBC. Incoming calls are showing up as "Unknown Number" but at the bottom of the display, just above the softkeys it shows the correct CLI. Any ideas?
CUCM 6.1
7942 Phone


Damian

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