[cisco-voip] info sent to Lync for RCC

Erick Wellnitz ewellnitzvoip at gmail.com
Thu May 8 10:37:15 EDT 2014


Can I transform to E164 using calling party transformation on the trunk to
the IM/Presence server or is there somewhere else I should do that?


On Thu, May 8, 2014 at 8:48 AM, Matt Slaga (AM) <
matt.slaga at dimensiondata.com> wrote:

> You are correct, that is where you would use the normalization rules text
> file, or adjust the 7 digit UCM string into E.164.
>
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> *From:* Erick Wellnitz [mailto:ewellnitzvoip at gmail.com]
> *Sent:* Wednesday, May 7, 2014 3:48 PM
> *To:* Matt Slaga (AM)
> *Cc:* cisco-voip
> *Subject:* Re: [cisco-voip] info sent to Lync for RCC
>
>
>
> Okay.  I see what is being sent and Lync is not matching the calling
> number to the address book.  From what I understand Lync uses Telephone
> Number from AD as the Work telephone number displayed on the Lync contact
> card and uses this as the lookup field.
>
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> What happens then is the 7 digit extension is not matched and the lookup
> fails.  Is this where we would use normalization rules or is there a better
> way to do this?
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> On Wed, May 7, 2014 at 10:13 AM, Matt Slaga (AM) <
> matt.slaga at dimensiondata.com> wrote:
>
> Erick,
>
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> Lync will perform a Reverse Number Lookup (RNL) on a dialed or received
> number against the Lync address book service, which is pulled nightly from
> AD.
>
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> Your traces from CUPS will show the CSTA signaling outbound to Lync.  You
> can also perform traces on Lync to see the inbound and RNL.
>
> You will not see anything from UCM to Lync directly.
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Erick Wellnitz
> *Sent:* Wednesday, May 7, 2014 10:55 AM
> *To:* cisco-voip
> *Subject:* [cisco-voip] info sent to Lync for RCC
>
>
>
>
>
> Does anyone kow what I should be looking for to see what information gets
> passed from IM/P or CUCM to Lync for RCC?  I'm specifically looking for
> caller ID information sent to Lync.
>
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> I'm sure I'm missing it or don't have th eappropriate trace turned on.
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> Thanks!
>
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> itevomcid
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>
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