[cisco-voip] Digit Delay on 7 digit dialing

[ROZA, Ariel]

No, Matt. Sorry. My knowledge does not include understanding CUCM logs :P

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: martes, 13 de mayo de 2014 01:24 p.m.
To: ROZA, Ariel; cisco-voip at puck.nether.net
Subject: RE: Digit Delay on 7 digit dialing

Yes 1 generic 7 digit pattern.
No matching translation patterns.

The logs in translatorx for the immediate call look exactly the same as the delayed one, except with the delay.

Reading the raw logs. I see an immediate digit analysis match. I'm trying to read through to find what is taking the time, but the system is very busy. Lots of events in the delay interval.
Anything specific to look for?


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: ROZA, Ariel [mailto:Ariel.ROZA at LA.LOGICALIS.COM]
Sent: Tuesday, May 13, 2014 11:31 AM
To: Matthew Loraditch; cisco-voip at puck.nether.net
Subject: RE: Digit Delay on 7 digit dialing

If you have only one 7-digit pattern to handle all the 7-digit calls, you are right. If you have more, that changes things.
Any similar translation patterns?
Looks like CUCM is spending more time doing digit analisys.

Are the logs for the immediate call of the same length than those of the delayed call?


From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: martes, 13 de mayo de 2014 12:25 p.m.
To: ROZA, Ariel; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: Digit Delay on 7 digit dialing

There is a 10 digit local pattern as well, but if that was the issue, shouldn't it happen for all 7 digit calls?
The delay is between the last Keypad Button and the Dialed Number state in the logs. I believe that isolates the issue to the CUCM side.


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: ROZA, Ariel [mailto:Ariel.ROZA at LA.LOGICALIS.COM]
Sent: Tuesday, May 13, 2014 11:20 AM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: Digit Delay on 7 digit dialing

An existing similar pattern with more digits?
A delay at the gateway?
A delay on the receiving side (PSTN or PBX)?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: martes, 13 de mayo de 2014 12:04 p.m.
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Digit Delay on 7 digit dialing

Why would I have a 7 second delay on 1 call being dialed (access code +)  7 digits and no delay (<1millisecond) on another? Same phone, same CSS, same route pattern, same results in DNA.
I'm reading the traces in translatorx, but having a hard time finding a reason.

Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


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