[cisco-voip] Jabber contact disappears consistently

[Pavan K]

We have an interesting problem on a new jabber deployment that has us
stumped. Wonder if anybody else saw this.

Two jabber servers with ha enabled and balanced users. Using 10.5su1 for
jabber windows and ucm/imp.

Leveraging sip directory uri as the IM scheme due to a multi forest
environment with duplicate Samaccountnames across domains.

UserA contact list has userB on it. Folks can im each other without any
problem. If we move userB from his imp server to another server in the same
subcluster, userB disappears from userA's contact list.

Repeatable across multiple users with different userA and userB and happens
every time regardless of moving them from server1 to server2 or vice versa.

Using router to router communication between nodes and default
jabber-config.

Any ideas ?
Have a TAC case open but its going nowhere.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141121/942bd57a/attachment.html>