[cisco-voip] Jabber contact disappears consistently

[Leslie Meade]

I also have seen the same issue, and put everyone onto the same server

Leslie Meade


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Mobile:778.228.4339 | Main: 604.676.5239
Email: leslie.meade at lvs1.com<mailto:leslie.meade at lvs1.com>

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Saturday, November 22, 2014 11:33 AM
To: Josh Warcop; Pavan K; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Jabber contact disappears consistently

I complete agree, put all Jabberusers on single server.  Saw the same bugs in 10x.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Josh Warcop
Sent: Friday, November 21, 2014 3:48 PM
To: Pavan K; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber contact disappears consistently


Do to the bugs I've seen I have been pinning all users to a single node in the cluster and just having HA failover.

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Date: Fri, 21 Nov 2014 11:31:39 -0600
From: pav.ccie at gmail.com<mailto:pav.ccie at gmail.com>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber contact disappears consistently

We have an interesting problem on a new jabber deployment that has us stumped. Wonder if anybody else saw this.

Two jabber servers with ha enabled and balanced users. Using 10.5su1 for jabber windows and ucm/imp.

Leveraging sip directory uri as the IM scheme due to a multi forest environment with duplicate Samaccountnames across domains.

UserA contact list has userB on it. Folks can im each other without any problem. If we move userB from his imp server to another server in the same subcluster, userB disappears from userA's contact list.

Repeatable across multiple users with different userA and userB and happens every time regardless of moving them from server1 to server2 or vice versa.

Using router to router communication between nodes and default jabber-config.

Any ideas ?
Have a TAC case open but its going nowhere.


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