[cisco-voip] Jabber contact disappears consistently

[Ryan Huff]

I call BS! 

I am running a fully AD integrated 9.1.2 CUCM with IM&Presence 9.1.2 and I have the Cisco Jabber for Windows 10.5 client deployed and I have URI Dialing running in the Jabber client, ALL. DAY. LONG and it works flawlessly.

In the deployment docs, it says to use EnableSIPUriDialing in the jabber-config.xml HOWEVER; if you look at the PRT logs generated from one of the 10.5 Jabber clients I bet you it is looking for the EnableSIPURIDialing node and not the EnableSIPUriDialing node.

Notice the casing difference in URI Vs. Uri ..... I couldn't get URI in the client for weeks, got the same junk answer from TAC as well .... then I troll'ed the PRT logs and found that to be my issue, a flippin' casing issue.



Date: Wed, 26 Nov 2014 09:09:50 -0600
From: pav.ccie at gmail.com
To: Leslie.Meade at lvs1.com
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Jabber contact disappears consistently

Just to close this out.

Official word from Cisco even though every piece of Jabber doc says its supported in J4W 10.5 
==


Currently Directory URI is only supported on the
server.  The client has not yet been updated to fully support this. 
So no, Jabber 10.5 does NOT support directory URI

==


On Sat, Nov 22, 2014 at 2:15 PM, Leslie Meade <Leslie.Meade at lvs1.com> wrote:








I also have seen the same issue, and put everyone onto the same server
 





Leslie Meade 









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Mobile:778.228.4339 |
Main: 604.676.5239

Email:
leslie.meade at lvs1.com

 


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Jason Aarons (AM)

Sent: Saturday, November 22, 2014 11:33 AM

To: Josh Warcop; Pavan K; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] Jabber contact disappears consistently


 
I complete agree, put all Jabberusers on single server.  Saw the same bugs in 10x.
 


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Josh Warcop

Sent: Friday, November 21, 2014 3:48 PM

To: Pavan K; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] Jabber contact disappears consistently


 
 

Do to the bugs I've seen I have been pinning all users to a single node in the cluster and just having HA failover.

 




Date: Fri, 21 Nov 2014 11:31:39 -0600

From: pav.ccie at gmail.com

To: cisco-voip at puck.nether.net

Subject: [cisco-voip] Jabber contact disappears consistently
We have an interesting problem on a new jabber deployment that has us stumped. Wonder if anybody else saw this.

Two jabber servers with ha enabled and balanced users. Using 10.5su1 for jabber windows and ucm/imp.

Leveraging sip directory uri as the IM scheme due to a multi forest environment with duplicate Samaccountnames across domains.

UserA contact list has userB on it. Folks can im each other without any problem. If we move userB from his imp server to another server in the same subcluster, userB disappears from userA's contact list.

Repeatable across multiple users with different userA and userB and happens every time regardless of moving them from server1 to server2 or vice versa.

Using router to router communication between nodes and default jabber-config.

Any ideas ?

Have a TAC case open but its going nowhere.






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-- 
- Pavan


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