[cisco-voip] Redirect CUCM Hunt Group to CUC Call Handler

Brian Meade bmeade90 at vt.edu
Thu Oct 9 15:19:27 EDT 2014


You could probably do it with CURRI-
https://developer.cisco.com/site/collaboration/call-control/curri/overview/

If you need ability for end users to change it in real-time, you could make
it a shared line rather than a hunt pilot and have them set call forward
all.

You could use UCCX instead just for the IVR portion and have a maintenance
script or an HTTP trigger people could use to set the night service on/off.

Brian

On Thu, Oct 9, 2014 at 2:42 PM, Ben Story <ben.story at gmail.com> wrote:

> I'm deploying a CUCM 10.5 cluster for a group of medical offices.  Each
> office acts independently and are used to traditional key system features
> like Night Service/Bell mode.  Right now I have inbound calls to a
> particular office using plar to ring to a hunt group that includes all of
> the phones for an office.  The customers would like to be able to press a
> button or in some way toggle a mode where the hunt group goes to a call
> handler on CUC.
>
> They have already ruled out time of day routing as they want it to be on
> demand.  They've also rejected logging the phones out of the hunt group.
> Short of writing an AXL web application to set forwarding options on the
> hunt group, is there anything that can mimic the behavior they want?
> --
> Ben Story
> CCSP, CCNA, CCNA Wireless, CCDA
> ben.story at gmail.com
> @ntwrk80
> http://showbrain.blogspot.com
> http://rand0mw0rds.blogspot.com
>
>
> "From sour-faced saints and silly devotions, good Lord, preserve us!". -- St.
> Teresa of Avila
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141009/85e17ca0/attachment.html>


More information about the cisco-voip mailing list