[cisco-voip] Redirect CUCM Hunt Group to CUC Call Handler

[Wes Sisk (wsisk)]

a few ideas to explore:

* hunt group login/logout
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmsys/accm-851-cm/a03rp.html#wp1100559

* Incoming calls to a shared line, let users change the call forward all settings on the shared line

* build a web service that changes forwarding or routing as desired. Take input from http parameters. If no parameters input then start a wizard. If input parameters provided then immediately apply those changes. Then make the web service, with desired parameters, as a service on the phone under services or a services button assignment. I suspect one of the Cisco partners likely already has this developed if you’re looking for something more out-of-the-box vs. build-your-own.

-Wes

On Oct 9, 2014, at 1:42 PM, Ben Story <ben.story at gmail.com<mailto:ben.story at gmail.com>> wrote:

I'm deploying a CUCM 10.5 cluster for a group of medical offices.  Each office acts independently and are used to traditional key system features like Night Service/Bell mode.  Right now I have inbound calls to a particular office using plar to ring to a hunt group that includes all of the phones for an office.  The customers would like to be able to press a button or in some way toggle a mode where the hunt group goes to a call handler on CUC.

They have already ruled out time of day routing as they want it to be on demand.  They've also rejected logging the phones out of the hunt group.  Short of writing an AXL web application to set forwarding options on the hunt group, is there anything that can mimic the behavior they want?
--
Ben Story
CCSP, CCNA, CCNA Wireless, CCDA
ben.story at gmail.com<mailto:ben.story at gmail.com>
@ntwrk80
http://showbrain.blogspot.com<http://showbrain.blogspot.com/>
http://rand0mw0rds.blogspot.com<http://rand0mw0rds.blogspot.com/>


"From sour-faced saints and silly devotions, good Lord, preserve us!". -- St. Teresa of Avila
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141009/1e4ac983/attachment.html>