[cisco-voip] Prep CAD Client Update Ahead of time?

[Chris Clouse]

You can utilize the CAD Preconfiguration tool.

Running the Preconfiguration Tool

The Preconfiguration tool is located on the CAD 9.0 installation DVD. Run this tool if client MSIs are needed before the Unified CCX server is installed.

To run the Preconfiguration tool:

1.On the CAD 9.0 installation DVD, navigate to the Installer folder.

2.Copy the Installer folder and all its contents to any location on a Windows PC.

3.In the Installer folder, double-click ConfigureMsi.exe. The Preconfiguration tool starts.

4.When prompted, provide the following information:

Language of the contact center■

IP address of the primary Unified CCX server (server 1)■

IP address of the backup Unified CCX server (server 2) (or 'none' if the system is not high availability)■

■License type (Standard, Enhanced, or Premium)

5.The Preconfiguration tool runs and puts the configured MSI files in the Installer folder. The files created are:

Cisco Agent Desktop.msi■

Cisco Supervisor Desktop.msi■

Cisco Desktop Administrator.msi■
The files are now ready to be used to install the CAD desktop client applications

~Chris
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Thursday, September 18, 2014 8:15 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Prep CAD Client Update Ahead of time?

Could I in theory run the cad configuration tool from a server with the same version I want to use and just specify the IP info for the server I want to use it on to generate a MSI that I could be deploying while I sit and sit and sit... through the upgrade process?

Trying to think of a way to save time when I'm working late...



Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA

1965 Greenspring Drive
Timonium, MD 21093

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