[cisco-voip] CUWL 10.x licenses

Eric Pedersen PedersenE at bennettjones.com
Mon Sep 22 17:12:34 EDT 2014


Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out :)

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: 22 September 2014 1:56 PM
To: Eric Pedersen; cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: CUWL 10.x licenses

You submit a manual case for all major upgrades now. Just like for 8 to 9.



Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Pedersen
Sent: Monday, September 22, 2014 3:48 PM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] CUWL 10.x licenses

We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed on PLM need to be upgraded. Does anyone know how to get a PAK for this? I didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX.

Thanks,
Eric

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