[cisco-voip] CUWL 10.x licenses

Perez, Edgardo edgardo.perez at swri.org
Tue Sep 23 15:05:59 EDT 2014


We had the same issues as Steve. Took forever to get the licenses and had to tweak the license counts.

We moved from 8.6 to 10.5

Regards,


Edgardo (Ed) Perez
Assistant Director
Network Services
Southwest Research Institute, Information Technology Center,
6220 Culebra Rd., P.O. Drawer 28510, San Antonio, TX 78228-0510
voice: (210) 522-2880, fax: (210) 522-3424
e-mail: edgardo.perez at swri.org<mailto:edgardo.perez at swri.org>

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Steve Rubin
Sent: Tuesday, September 23, 2014 12:24 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CUWL 10.x licenses

From: Eric Pedersen <PedersenE at bennettjones.com<mailto:PedersenE at bennettjones.com>>
Date: Monday, September 22, 2014 at 2:12 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>, cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUWL 10.x licenses

Interesting that Cisco switched to a manual process. I opened an SR and the guy from Licensing said I should contact "The Product Manager" whatever that means. Good thing I get 60 days to sort this out :)


Start early.  My 9.x->10.x license case was 3 weeks old before it was dealt with.  Also double check your license counts when you get it back, mine was short.


--
Steve Rubin                                                                  ser at layer42.net<mailto:ser at layer42.net>
Layer42 Networks                                                       http://www.layer42.net/

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