[cisco-voip] Upgrading CUCM from 8.5 to 10.5

Sat Apr 11 11:43:50 EDT 2015

I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable).

When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps.

- Dan

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Heim, Dennis
Sent: Monday, March 30, 2015 9:16 AM
To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Collins
Sent: Monday, March 30, 2015 6:08 AM
To: Haas, Neal; 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

Just a note on this.

I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process.

If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build.

Regards

Matthew Collins

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: 27 March 2015 14:41
To: 'Andrew Grech'; Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

10.5 is VM only, 8.6.1 usually was MCS hardware.

To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1.

Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Andrew Grech
Sent: Friday, March 27, 2015 7:30 AM
To: Nick
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

Supported vs the system will upgrade are two different things.
On 27/03/2015 1:51 AM, "Nick" <csvoip at googlemail.com<mailto:csvoip at googlemail.com>> wrote:
Hi All

Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below.

Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1

[http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif]
Note

________________________________
If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf>.
________________________________

Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1

10.5(2)SU1

10.5.2.11900-3

Active

February 24, 2015

Direct Upgrade:

10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1),

8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a),

8.6(2), 8.6(1a), 8.6(1)

Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details)

8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2,

8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a),

8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1),

7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted),

7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted),

7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted),

7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a,

7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1,

6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)

However in the Read Me notes for 10.5.2 Su1 it states the following

Version and Description

This SU is a cumulative update that incorporates all of the fixes and changes from Cisco Unified Communications Manager 10.5(2) along with additional changes that are specific to this SU.

Note

You can only install this SU on Cisco Unified Communications Manager Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x), 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested via PUT (www.cisco.com/upgrade<http://www.cisco.com/upgrade>) to obtain the necessary license. This SU should not be installed on a Business Edition 3000 server.

I would normally always go with what is says in the compatibility matrix, however my colleague has just done an upgrade albeit in a lab from 8.5.1 direct to 10.5.2 SU1.

Anyone know if he just got lucky or if that is now supported?

Regards

Nick

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