[cisco-voip] License requirements to upgrade from 12.4 to 15

[Heim, Dennis]

2016 is last day of tac support for the 2800’s. Technically any code upgrade requires proper support. Ironically, the 1800/2800/3800 series lacked the ability to lock the ios by feature set other than say gatekeeper. When the G2’s came out we got feature locking. Then by around 15.2 we went back to right to use licenses because it was such a pain to administrator for all parties involved. Customers are still required legally to purchase the licenses.

In your scnerio.. they need to have purchased the voice feature set. Then the devices need to be under support to be entitled to any version of IOS. That is my take on this scenario.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Hank Keleher (AM)
Sent: Wednesday, April 15, 2015 4:54 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] License requirements to upgrade from 12.4 to 15

I have a customer with 18 2800 voice gateways in production and 5 cold spares. Are they required to purchase a license in order to upgrade from 12.4 to 15 for the base and/or voice features?

For the cold spares would they need to have those under SmartNET in order to swap them out with a failed router or can they be upgraded and license transferred in the event of a failure?

Hank

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