[cisco-voip] Phone Restart on Subscriber add
Ryan Huff
ryanhuff at outlook.com
Mon Apr 27 15:59:15 EDT 2015
I'll have to lab this up and see what I am missing; last week I added a 9.1.x cluster node and I didnt get any phone bounces during the install.
Strange.
Thanks,
Ryan
-------- Original Message --------
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
Sent: Monday, April 27, 2015 02:54 PM
To: Brian Meade <bmeade90 at vt.edu>,Tommy Schlotterer <tschlotterer at netechcorp.com>
Subject: Re: [cisco-voip] Phone Restart on Subscriber add
CC: cisco-voip at puck.nether.net
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>So building the subscriber resets all phones in cluster to download updated Trust List?
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>It has nothing to do with adding subscriber to the CallManager group the phone is using?
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>I’ve heard of this issue but wasn’t clear (or forgot) about the specifics.
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>From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Meade
>Sent: Monday, April 27, 2015 3:50 PM
>To: Tommy Schlotterer
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Phone Restart on Subscriber add
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>There's an option during the install to just check connectivity and then wait for the full install. That's as far as you can go without resetting all the phones unfortunately.
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>On Mon, Apr 27, 2015 at 3:31 PM, Tommy Schlotterer <tschlotterer at netechcorp.com> wrote:
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>Yes, I do understand that. I just need to know when in the install, The customer doesn’t want a 4 hour maintenance window to install a new node.
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>Tommy
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>Tommy Schlotterer | Systems Engineer
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>CCNA, CCNA Voice
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>48325 Alpha Dr. Ste. 150
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>Wixom, MI 48393
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>p 248.468.0710
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>e tschlotterer at netechcorp.com
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>w netechcorp.com
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>From: bmeade90 at gmail.com [mailto:bmeade90 at gmail.com] On Behalf Of Brian Meade
>Sent: Monday, April 27, 2015 3:28 PM
>To: Tommy Schlotterer
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Phone Restart on Subscriber add
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>It happens when the cluster becomes aware of the new nodes certificates. It adds a new TVS entry to the ITL of each node and resets the phones to ensure they download the new ITL before any other ITL changes are made. This is to prevent too many changes happening the ITLs at once making the phones not trust the new ITLs.
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>On Mon, Apr 27, 2015 at 3:07 PM, Tommy Schlotterer <tschlotterer at netechcorp.com> wrote:
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>All,
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>I have a customer that is very picky on when phones will reboot when adding a new subscriber to a CUCM cluster.
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>Does anyone know in what point the phones reboot? Right after the conntivity vierfication? Right when the new node is done installing?
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>Thanks
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>Tommy
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>Tommy Schlotterer | Systems Engineer
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>CCNA, CCNA Voice
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>48325 Alpha Dr. Ste. 150
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>Wixom, MI 48393
>
>p 248.468.0710
>
>e tschlotterer at netechcorp.com
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>w netechcorp.com
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>itevomcid
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