[cisco-voip] 3905 dial tone problem

[NateCCIE]

I always thought dialtone on a ip phone was a wav file, part of the locale that is downloaded to the phone.

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
Sent: Thursday, August 20, 2015 4:42 PM
To: Jason Aarons, (AM) <jason.aarons at dimensiondata.com>; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 3905 dial tone problem

 

My thoughts ...

Maybe switch to the inactive load and test as a quick-fix.

Is this the only sip endpoint in this CME that is impacted? Are there SCCP endpoints and if so, do they have the same issue?

Can customer complete a dial and does the issue continue once connected? 

Thanks,

Ryan



-------- Original Message --------
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com <mailto:jason.aarons at dimensiondata.com> >
Sent: Thursday, August 20, 2015 06:29 PM
To: "cisco-voip (cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> )" <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> >
Subject: [cisco-voip] 3905 dial tone problem

3905 registered to CME, when you pick up a headset, the dial tone begins.  But it seems to skip like an old record, it buzzes and pauses.

 

Not finding a bug, customer didn’t tell me load or CME version etc.

 

I’m thinking this is a load problem as you haven’t even dialed yet.

 

 

 

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