[cisco-voip] Phones forwarding to voicemail 10.5

[norm.nicholson at kitchener.ca]

I have had a few 79xx phones that seem to be self-forwarding voicemail . I have users calling to say they cannot receive calls and that all their calls end up in voicemail without the user doing anything. Once I remove the voicemail forwarding from the extension profile save it then put the forwarding back on all is well.



Any ideas ?




Thanks




Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000


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