[cisco-voip] CCX 9.0.2 Licensing Issues

Dan Mason dmason at winxnet.com
Tue Dec 1 20:31:28 EST 2015


USNO is stratum 2? I could be on the Maine IPA boys

Sent from my iPhone

> On Dec 1, 2015, at 8:29 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>
> Is NTP stratum part of the hash?    I can't wait for UCCX to use PLM
> so we get away from the license hash.
>
>
>> On Tue, Dec 1, 2015 at 7:15 PM, Dan Mason <dmason at winxnet.com> wrote:
>> 192.5.41.209 is the ntp server.  Ive been using it without issue for years
>>
>> Sent from my iPhone
>>
>> On Dec 1, 2015, at 8:11 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>>
>> There was a terminated bug report in 8.5 for this, not much detail though:
>> http://cp.mcafee.com/d/5fHCNEg43qb31EVKyqehPXVKVIs-qehPyqpEVdzDPhOesj78CNPz3zbz3xIs-qehPzar9J1nqlw2z4E1UdVsSoB0f1LbCO3xEVoZZN_HYYYM-C-VRXBQQkn-h7fThsvoWyaqRQRrCzBfBgY-F6lK1FJ4SyrLObzbBQkn4n3tPpesRG9pAWRfFRFkJnBY8dAqvIr4Y8dAs4xwiDlMtt4QsUizXLNza14lFavD46O8ITaNkPbP4vgB4TYpmaAfY54hfBPrwUQsTdwLQzh0qmXiFqFsPmiNFtd40A90cq83hPR-jd40lBrUkB0yq80SB6_EropdDwAsrl7S
>>
>> I would be curious as to what the clock strata on the primary server was at,
>> prior to the reboot and the type of reference server?
>>
>> If you have root access and are familiar with the CET tool, you can change
>> the server's MAC. The official (and supported) way to do it is through a TAC
>> case; sometimes faster than GLO.
>>
>> -Ryan
>>
>> On Dec 1, 2015, at 7:33 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>
>> I've seen it once or twice on reboots. There is a licensemacchanges file
>> under the install folder you can view.
>>
>> File view install ...
>>
>> I've also had the license Mac change in 8.5.1 when applying just a SU patch
>> and no changes to the variables making up the hash.
>>
>>
>> Erick
>>
>>
>>> On Tuesday, December 1, 2015, Ryan Huff <ryanhuff at outlook.com> wrote:
>>>
>>> Dan,
>>>
>>>
>>> The server's licensing MAC address is a hashed hexadecimal value based on
>>> several key settings in the operating system. Any changes to the following
>>> list of OS settings will cause the License MAC on the server to change,
>>> thereby invalidating the provisioned license file (which is bound to the
>>> server's licensing MAC address). Did anything change on the server, that
>>> would effect the licensing MAC, prior to the reboot? As you mentioned,
>>> re-hosting the license through GLO (or reverting the change) are the only
>>> remedial courses of action.
>>>
>>>
>>> Things that impact the server's licensing MAC:
>>>
>>> Time zone
>>> NTP server 1 (or none)NIC speed (or auto)
>>> Hostname
>>>
>>> IP Address
>>>
>>> IP Mask
>>>
>>> Gateway Address
>>>
>>> Primary DNS
>>>
>>> SMTP server
>>>
>>> Certificate Information (Organization, Unit, Location, State, Country)
>>>
>>>
>>> = Ryan =
>>>
>>>
>>>
>>> Email: ryanthomashuff at outlook.com
>>>
>>> Spark: ryanthomashuff at outlook.com
>>>
>>> Twitter: @ryanthomashuff
>>>
>>> LinkedIn: ryanthomashuff
>>>
>>> Web ryanthomashuff.com
>>>
>>>
>>>
>>> ________________________________
>>> From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Dan
>>> Mason <dmason at winxnet.com>
>>> Sent: Tuesday, December 1, 2015 10:23 AM
>>> To: cisco-voip at puck.nether.net
>>> Subject: [cisco-voip] CCX 9.0.2 Licensing Issues
>>>
>>>
>>> Hi,
>>>
>>>
>>> Has anyone run into licensing not working due to invalid MAC address after
>>> server reboot?  Ive had this occur twice over the last 12 months.  Single
>>> CCX server on VMWare using Cisco .ova template.  I had to get the licensing
>>> rehosted to resolve the issue.  I didn't see anything in caveats for the
>>> release.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>
>>
>> ________________________________
>>
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