[cisco-voip] UCCX + CUIC 10.6: Understanding Permissions

[Ryan Huff]

Anthony,

You may find this (and the associated videos) of value.

https://m.youtube.com/watch?v=J_RT4epzqXo

Sent from my iPad

On Dec 8, 2015, at 11:45 AM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:

All,

I have to admit defeat on CUIC permissions.  I just don't get it yet.  I thought I understood it, but things often end up greyed out for myself, and it frustrates me that I cannot grasp this concept.

What is a good explanation for how permissions work?  What are some basic permission settings I can look at/use to just get some basic functionality working?  What is the best document to reference?

I'm not even to the hierarchical design of permissions yet, I'm still just trying to figure out a good flat structure to start.  E.g., New users not being able to create subcategories out of the gate.

Am I alone in thinking this: CUIC a bit more complicated than it needs to be?

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