[cisco-voip] Idle URL not showing up on phone issue

Brian Meade bmeade90 at vt.edu
Mon Dec 14 16:51:12 EST 2015


Tim,

Check the status messages on the phone and see if it's downloading the TFTP
configuration okay.  Might be an ITL issue or TFTP server not correct on
the phone.  You can check the TFTP configuration on that same Network
Configuration page.

Brian

On Mon, Dec 14, 2015 at 4:40 PM, Tim Reimers <treimers at ashevillenc.gov>
wrote:

> Hi all –
>
>
>
> I’m trying to set an idle URL on one specific phone, using the IDLE
> settings under the Device.
>
>
>
> When I go into External Data Locations Information, and set the IDLE URL
> of
>
> http://voipsrv.abcd.com/graphics1.xml (slightly changed to protect the
> not-so-innocent)
>
> and an IDLE seconds of 2
>
> the phone simply never does anything.
>
>
>
> We are at the defaults systemwide of _*not*_ having an idle url or idle
> seconds set.
>
>
>
> Here’s the weird thing:
>
> When I open the IP of the phone in a browser and look at the Network
> Configuration, the IDLE URL there is blank, and the Idle Seconds is “0”
>
>
>
> That would seem to imply that the phone is never learning the new IDLE
> settings.
>
> I have reset the phone, “applied” the configuration, etc –
>
> but nothing I can do will make the idle URL come up.
>
>
>
> Background:
>
> UCM 9.1
>
> IP phone 7941 SCCP, load SCCP
>
>
>
>
>
> Incidentally, just in case anyone has ideas – what I would like to do is
> have the phone show a repeating series of graphics – aka, an animated GIF
> sort of thing.
>
> Given that the phone doesn’t do actual GIF displays, I may have to work
> that out another way, if anyone has ideas.
>
>
>
> Thanks, Tim
>
>
>
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>
>
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