[cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer
Ryan Huff
ryanhuff at outlook.com
Mon Feb 2 13:49:50 EST 2015
Is it one phone or all phones?
It sounds like an interdigit timeout or extended hunt; I know you said there are no overlaps though. Could be on the connections side too if it is system wide.
Anything change with the CSS/Partion of the ports? Distribution algorithm of the line group change? I assume all the SCCP ports are still registered.
What does RTMT say about connection's health, CPU spike?
Thanks,
Ryan
From: jason.aarons at dimensiondata.com
To: cisco-voip at puck.nether.net
Date: Mon, 2 Feb 2015 17:52:56 +0000
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer
Customer states that it’s taking too long for Unity Connection to answer when he presses the Messages button. It’s SCCP integrated. The Hunt Pilot looks good, no duplicate or unassigned DNs, no overlapping number range. Been in production
and was working fine previously.
I did notice the checkbox in the Hunt List “For Voice Mail Usage” is unchecked. After hours we can check that.
CUCMC 10.5.1.10000-7
CXN 10.5.1.11900-13
Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile
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