[cisco-voip] RESOLVED RE: CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer

Jason Aarons (AM) jason.aarons at dimensiondata.com
Mon Feb 2 21:20:18 EST 2015


DNA was good, in CCM Traces I wasn't spotting the problem.

Once I restarted Connection Conversation Manager (Unity Connection Serviceability) the calls were answered immediately without even hearing a ring.


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, February 2, 2015 12:53 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] CUCMC 10.5.1 to CXN 10.5.1 with SCCP number of rings 4 before answer


Customer states that it’s taking too long for Unity Connection to answer when he presses the Messages button.  It’s SCCP integrated.  The Hunt Pilot looks good, no duplicate or unassigned DNs, no overlapping number range.  Been in production and was working fine previously.

I did notice the checkbox in the Hunt List “For Voice Mail Usage” is unchecked.   After hours we can check that.


CUCMC 10.5.1.10000-7

CXN 10.5.1.11900-13

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile




itevomcid
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