[cisco-voip] Unity connection - Voicemail playback

[Ryan Huff]

Jose,

If SIP integrated, easy fix, just point the trunk at the pub (and then reset the trunk in CUCM).

If SCCP integrated, you have a few different options and the best option depends on how you're setup and if this is a perm. change or just temporary?

If this is just temporary and assuming you have the max amount of ports per CUC node, In CUCM I would go to the line group of the SCCP ports and drop out the ports that are registered to the CUC subscriber node. Once your link is no longer saturated, add the ports back to the line group.

There are some other design strategies that you can look at to help mitigate this in the future. For example, you could add an additional CUC Subscriber node in the same DC as the publisher (so you end up with a subscriber in both data centers). This would allow you to have additional ports in the same DC as the publisher.


Thanks,

Ryan

From: chrward at cisco.com
To: jcolon424 at gmail.com; cisco-voip at puck.nether.net
Date: Mon, 16 Feb 2015 18:52:43 +0000
Subject: Re: [cisco-voip] Unity connection - Voicemail playback









You have to route calls to that node. Right now, either you SCCP ports, or SIP trunk are pointing to the Sub. You have to change the priority of the trunk or
 the ports so it uses the Sub first.
 
+Chris
TME - Unity Connection and MediaSense
 
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Jose Colon II

Sent: Monday, February 16, 2015 1:44 PM

To: Cisco VOIP

Subject: [cisco-voip] Unity connection - Voicemail playback
 

I have a Unity 10.5 HA setup and the subscriber is at our COLO. Currently the link between the two is being saturated so voicemail playback is very choppy. 

 


The question is, how do i force the publisher to handle those requests so that voicemail playback is handled inside this location and not at the colo?


 


Thanks


Jose






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