[cisco-voip] CME with SIP Trunk Call Forwarding from external not working

[Olaf Goy]

Hi,

I am an absolute novice when it comes to VoIP and I haven't touched an IOS
device in more than 10 years. However, this hasn't stopped me from setting
up CallManager Express on a 2951 for a small business. Everything works
fine except for one small issue and I was hoping that the community could
get me on the right track.

I have setup call forwarding to my mobile/cell on an extension. This works
perfect when I call the extension from internal i.e. ext 3004 forwards to
0416845111. When I call 3004 from ext 3002, the cell rings.

The issue is when I call from outside using DID 4545 3004 it doesn't work.
I get an annoucencement ‘The number you have dialled is not in service’.

I already spoke to our SIP trunk provider and they reckon it is a missing
dial peer. Now, I understand precious little about dial peers or patterns.
I have tried debugging but this didn't provide anymore insight into the
issue.

We only use a SIP trunk so I am not sure whether there is any security
feature set up that is meant to stop toll fraud or whether this is a number
translation problem. No idea.

Anyone willing to help me out?

Thanks a lot.

Regards,
Olaf
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150224/73589147/attachment.html>